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SportsPunter Server Crash and Server Upgrade

Posted by Aegist on March 22nd, 2007

I have received a reply from Daniel at SportsPunter which has explained what happened, and that every subscriber will be given an extra week to their subscription (to make up for only two days offline, sweet deal!).

Basically they had scheduled a server upgrade but in the days leading up to the server upgrade, their current server crashed. Since the site was offline anyway they decided to just rush the server upgrade through at the same time to actually save on total time offline. Unfortunately during the upgrade the city in which the server was hosted suffered a major power outage (a major power cable was cut) and what should have been a simple upgrade turned into 2 days worth of trouble as the ISP staff were over-extended with numerous support calls from their other customers trying to get their websites back online too.

So basically, it was a server crash which lasted longer than it should have, but on the positive side they now have a better server, and all members get an extra week for the price of only 2 days (and only 2 days in the most quiet period of the week).

Daniel also assures me that no data was lost during the server crash or the upgrades.

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