Moneybookers/Skrill Scam Phishing Email Warning

Please be warned that there is a Moneybookers/Skrill email being sent around at the moment telling you that you need to update your Moneybookers account to the new Skrill system. It is a “Phishing” email, meaning that it is sent from a scammer in order to get your account details.

If you follow the link in the email and enter your account details as directed, the scammer will log in to your account and steal the money. I first saw a warning about this in ArbForum, and then heard from a SAG reader that they had been scammed by it. They followed the instructions in the email and soon afterwards had someone log in to their account and steal several hundred pounds from it.

The email is VERY REAL LOOKING. This is a professional looking scam!  Don’t trust things just because they ‘look legit’. There are a couple of simple rules you should ALWAYS follow when dealing with money accounts:

  1. NEVER follow links from emails to financial websites. ALWAYS type the URL in yourself (or use your own bookmarks etc). Always always always.
  2. Never give your password to anyone, or enter it anywhere else. Only ever enter it when logging on to the website, after having typed in the URL yourself.

These two should help avoid phishing scams in general.

2 thoughts on “Moneybookers/Skrill Scam Phishing Email Warning

  1. MONEYBOOKERS : THEIR LATEST SCAM on 26 FEB 2013 asking them to extend the escrow by 14 more days as I was waiting for a shipment (by sea) from russia SINCE 3 WEEKS :

    ” Kindly be advised that further to your request our billing team attempted to manually extend the Escrow period as discussed (THEY ALREADY EXTENDED ONCE AND I ASKED THEM TO DO AGAIN BECAUSE OF SLOW SEA SHIPPING. THEY ANSWERED : OK !!). Unfortunately, we have been unable to apply further alterations due to recently implemented processing restrictions. Please accept our apologies for any inconvenience this issue may have caused.
    Notwithstanding, we checked on the progress of your shipment via track-trace.com. The latest updates show that the parcel was received in Russian Customs on 29 Jan 2013 and should be on its way now.
    ( WAOW !!!… SENT ONE MONTH AGO !!!! STILL NOTHING HERE AND THEY PAID THE SELLER WITHOUT MY AGREEMENT EVEN AFTER I MANUALLY POSTPONED THE PAYMENT THROUGH THEIR WEBSITE !!! BAND OF B….RDS !!! )
    We truly hope you receive the goods in shortest terms and in great condition.
    Should you require assistance or have any questions please do not hesitate to contact us again.
    Please let us know if we may be of further assistance.
    Kind Regards,
    Sylvia , Skrill Customer Services ”

    LONG STORY SHORT THEY SAY IT IS A SOFTWARE or POLICY ISSUE AND THEY CAN DO NOTHING FOR ME !!
    THEY TOOK MY MONEY AND THEN … THANK YOU BYE-BYE !!!!!
    SINCE THE BEGINNING THEY AGREED TO EXTEND THE ESCROW UNTIL I GET THE PARCEL FROM RUSSIA.

    IN FACT THEY DO WHAT THEY WANT WITH Y O U R M O N E Y , NOT WHAT THEY ARE PAID FOR.

    ps : I think SYLVIA is a fake name as they don’t want customers to leave rude comments about their money management !! Just my idea !!

    NOW WE ARE ON 12 MARCH 2013, still NOTHING RECEIVED FROM RUSSIA IN MY MAILBOX !!!

    PLEASE, DON’T WASTE YOUR MONEY WITH MONEYBOOKERS SKRILL, THEY DO WHAT THEY WANT, NOT WHAT Y O U WANT !!

    1. This isn’t a Moneybookers scam – it sounds like poor handling of a frustrating position for you, but that is different to a scam. Perhaps the people sending you the goods are operating a scam, and they are taking advantage of a flaw in Moneybookers to run the scam, and Moneybookers definitely needs to look in to it, but Moneybookers aren’t the ones directly stealing the money.

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